Refund policy

The short version: try Second Nature for 60 days. If it does not earn its place in your morning, email us and we will refund you in full. We send a prepaid return label. No restocking fee, no conditions, no interrogation. An opened, half-used jar is fine.

Your 60-day guarantee

Fiber works with your body, and bodies take a few weeks. The first days feel small, and the real change settles in over weeks two to four. A short return window would not give it a fair shot, so we give you 60 days from delivery to decide.

If you are not happy at any point in those 60 days, for any reason, you get your money back. That includes the shipping you paid, if any.

How to start a return

1. Email support@secondnatureco.com with your order number.
2. Within one business day we will email you a prepaid return label.
3. Drop the package off with the carrier.
4. Once the carrier scans your return, we process your refund within 5 to 7 business days to your original payment method. Your bank may take a few more days to show it.

You will get an email confirmation at each step.

Damaged, wrong, or missing items

If your order arrives damaged, or something is wrong or missing, do not send anything back yet. Email us a photo and your order number and we will ship a replacement or refund you, whichever you prefer.

Questions

If anything here is unclear, or your situation is not covered, email support@secondnatureco.com. We would rather hear from you sooner than later.

Second Nature Co
2025 Edwards Ave, South El Monte, CA 91733